Shipping policy

 

Shipping Policy

Delivery & Processing

At YesNowDeals.com, we aim to process and dispatch orders as quickly as possible.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where a tracked delivery service is available.

Worldwide Shipping

We offer worldwide shipping on most products. Delivery availability, shipping costs and estimated delivery times may vary depending on the destination, product, warehouse location and shipping service selected.

Typical international delivery times are:

  • Processing time: 1–3 working days in most cases

  • Estimated delivery: Approximately 10–15 working days for most destinations

  • In some cases, delivery may take 25–30 working days due to customs processing, carrier delays, remote destinations or other circumstances outside our control.

The delivery times above are estimates only and are not guaranteed.

If your country or region is not available at checkout, please contact us with your full delivery address, including ZIP/Postcode and country, and we will check whether delivery is available and provide the applicable shipping options.

Shipping Charges

Shipping charges are calculated based on the destination, product, package size/weight and available shipping service. The applicable shipping cost will be displayed at checkout where available.

For international orders, additional customs duties, import taxes, VAT, brokerage fees or other charges may apply depending on the destination country.

Customers are responsible for any customs duties, import taxes or other fees charged by their local customs authority unless otherwise stated at checkout.

Please check your country's import regulations before placing an international order.

Order Tracking

After your purchase, YesNowDeals.com will send an order confirmation to the email address provided during checkout.

Once your order has been dispatched, we will send a shipping confirmation containing tracking information where tracking is available.

Please ensure that your email address and delivery details are entered correctly when placing your order.

Delayed or Lost Deliveries

Delivery times provided by shipping carriers are estimates and can occasionally be affected by circumstances beyond our control, including:

  • Customs inspections or clearance

  • Weather conditions

  • Transportation delays

  • Carrier operational issues

  • Incorrect or incomplete delivery information

  • Remote or difficult-to-access destinations

  • Public holidays

  • International border or regulatory delays

If your order has not arrived within the estimated delivery period, please contact us so that we can investigate the shipment with the relevant carrier.

For potentially lost shipments, we may need to wait for the carrier's maximum delivery period or investigation process to be completed before a replacement or refund can be issued.

Multiple Shipments

If you order multiple products, your items may be shipped separately depending on product availability and warehouse location.

You may therefore receive more than one delivery for a single order. There is no additional shipping charge for separate shipments caused by our warehouse or fulfilment arrangements.

Failed Delivery & Incorrect Address

Please ensure that your delivery address, including your ZIP/Postcode, telephone number and other required information, is accurate and complete before placing your order.

If an order is returned to us because of an incorrect or incomplete address, failure to accept delivery, repeated failed delivery attempts or another issue caused by the recipient, the original shipping charge may not be refundable.

Any additional shipping costs required to resend the order may also be payable by the customer.

Change of Mind or Incorrect Item Ordered

If you change your mind or order the wrong item, you may be responsible for the return shipping costs in accordance with our Returns & Refunds Policy.

Where applicable, any additional shipping cost for sending a replacement item may also be payable by the customer.

Alternative Shipping Services

In exceptional circumstances, YesNowDeals.com reserves the right to use an alternative shipping carrier or delivery service where necessary.

The selected carrier may depend on the destination, product, availability and delivery requirements.

Delivery Acceptance

Where a signature is required upon delivery, please inspect the package and its contents as soon as reasonably possible.

If the package appears visibly damaged, please report the damage to the delivery carrier where appropriate and contact us as soon as possible with photographs and details of the issue.

Important Information

Estimated delivery times are provided by our shipping carriers and are estimates only. YesNowDeals.com cannot guarantee a specific delivery date and is not responsible for delays caused by circumstances outside our reasonable control.

By placing an order, you acknowledge that international deliveries may be subject to customs procedures and that delivery times can vary depending on the destination country.

International Shipping Enquiries

If you would like to confirm delivery availability or shipping costs before placing an order, please contact contact@yesnowdeals.com with:

  • Full name

  • Full delivery address

  • ZIP/Postcode

  • Country

  • Product name or order details

We will provide the available shipping information and applicable charges where possible.